Davies Consulting

Strategies for Complex Organizations

Emergency Management Solutions

Utilities are tasked with delivering safe, reliable, affordable energy, even in the wake of variable (and sometimes unpredictable) events.

Leading practice utilities build emergency management into every business unit’s responsibilities, providing training for employee’s secondary roles and exercise/drills to ensure enterprise-wide readiness. Davies Consulting supports utilities as they build this core competency into every level of their organization, from operations to the C-suite, across commodities, and to every business unit so they can address all hazards and events of any size or complexity.

  • Emergency Management Program Reviews & Process Improvement
  • Emergency Response Capabilities Assessments
  • Emergency & Crisis Communications Planning, including Incident Command System (ICS)
  • Scenario-based Tabletop & Functional Exercises
  • After Action Reviews & Benchmarking

Our team of consultants have been trained and certified in FEMA’s National Incident Management System and Incident Command System (ICS), the gold standard for emergency response. When implementing ICS with electric and gas utility clients, Davies Consulting works to uphold ICS principles while developing processes and implementation strategies to meet unique utility requirements.

Cost Recovery Support

Our emergency management consulting teams interface with our risk & asset management experts and our strategy/regulatory team to support an integrated approach to cost recovery. We provide third party review/expert testimony as well as analytic support for utility testimony in regulatory review proceedings. Our teams support utility cost recovery efforts by demonstrating prudence in spending, considering factors such as:

  • Intensity of the emergency and damage to the utility’s service territory;
  • Availability and exercise of applicable plans, including communication, response, and restoration plans;
  • Infrastructure maintenance practices; and
  • Restoration performance, including an evaluation of resource acquisition strategy.